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CTAL-TM_Syll2012 iSQI ISTQB® Certified Tester Advanced Level - Test Manager [Syllabus 2012] Free Practice Exam Questions (2025 Updated)

Prepare effectively for your iSQI CTAL-TM_Syll2012 ISTQB® Certified Tester Advanced Level - Test Manager [Syllabus 2012] certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 130 questions

People Skills – Team Composition

Your test team consists of four members (Mary, Bob, Mark, Dave) with different interpersonal skills.

The following skills assessment spreadsheet shows the characteristics of the team members with respect to a list of interpersonal-skills (for each characteristic only the member with the highest level of that characteristic is indicated and marked with ‘X’):

On the next project a member of your test team will have to perform some routine tasks requiring collaboration with other teams.

Who in your test team would you expect to be most suitable at doing these tasks?

Number of correct responses: 1

K43 credits

A.

Mary

B.

Bob

C.

Mark

D.

Dave

People Skills – Team Composition

Which of the following would you expect to be most likely an example of a motivating factor for testers?

Number of correct responses: 1

K21 credit

A.

The resources allocated for the testing activities are not sufficient and don’t allow the testers to contribute to the quality of the product

B.

The testers contribution to the quality of the software products developed from an organization is recognized with increased responsibilities

C.

The same regressions tests are executed manually by the same testers, for every product release, without any progression in content

D.

The testers are asked to perform, in parallel with their testing tasks, other tasks unrelated to their testing responsibilities

People Skills – Team Composition

Consider the following analysis of testing skills performed on four people: Alex, Robert, John and Mark (all the skills have been rated on an ascending scale: The higher the score, the better the skill):

Which of these people, based on this analysis, would you expect to be most suitable to work specifically as test designer?

Number of correct responses: 1

K43 credits

A.

Alex

B.

Roberta

C.

John

D.

Mark

People Skills – Team Composition

Which of the following would you expect to be most likely an example of a demotivating factor for testers?

Number of correct responses: 2

K21 credit

A.

The management asks the testers to be kept informed about the intensity, quality and results of testing

B.

The testers’ recommendations to improve the system or its testability are adopted by the development team

C.

The same regressions tests are manually executed by the same testers, for every product release, without regression test tools

D.

The testers are assessed on whether and how often they detect important and critical failures

E.

Test quality is measured by counting the number of customer/user reported problems.

People Skills – Team Composition

An agile development team decides to hire a tester who has always worked:

- in independent test teams, reporting the problems found in a defect tracking system

- in safety-critical projects, with a stronger focus on the quality of the product than on time and budget.

This agile team is focused on short-term goals to get the product released on time and within budget.

Which of the following answers would you expect to be most likely true in this scenario?

Number of correct responses: 1

K21 credit

A.

Agile teams like the presence of a tester in their teams and the tester will be able to adapt to the new context without any issue

B.

The developers will immediately follow the guidelines described by the tester

C.

The tester can continue to report the problems found in a defect tracking system and be more focused on the quality than on time and budget constraints

D.

The tester’s mission could be to verify adherence to requirements, instead of reporting formally the problems in a defect tracking system

You are the Test Manager on a new project. The schedule is aggressive and will require the team to work at peak efficiency. The requirements are not well defined yet, but it is clear that the

project will be using new technologies. To help the developers meet the development schedule, an offshore group will be added to the development team.

At this time there is not enough budget to add more testing resources. The project stakeholders are very concerned about the quality of delivered product and will be watching the project closely,

particularly during the testing cycles. The exit criteria from the system test level require no open high priority/severity defects, 100% pass rate for all test cases covering risks that are classified as

"high" or "very high", 90% pass rate for all "medium" risks and 50% pass rate for all "low" and "very low" risks.

Given this information, which lifecycle model should you recommend?[3]

A.

Spiral

B.

Iterative/incremental

C.

V-model

D.

Waterfall

The Test Manager must assemble team members that have which of the following characteristics? [1]

A.

Thrive in a routine, structured environment

B.

Will not change the severity of a defect report

C.

Will spark informal cross training among themselves

D.

Possess identical skill sets

You are a Test Manager on a new project. The software that is being created will be used to control the projectors in movie theaters. This is a time critical project because the software must be

released before the Christmas holiday season which has the highest movie attendance of the year.

You have decided to implement a review process for the work products that are a part of this release to save both time and money. In order to expedite the training, you brought in a consultant to

train the participants and moderators in proper review processes. Your team is enthusiastic about participating in the reviews.

The project is in the early planning stages. As the review leader, what is an appropriate activity for you to be doing at this point in the project? [3]

A.

Selecting the review items and the appropriate review type

B.

Gathering metrics to determine the success of the review process

C.

Calculating the ROI for the review process

D.

Setting a minimum number of defects to be identified in each review

Which testing metric identifies defect density? [1]

A.

Project

B.

Product

C.

Process

D.

People

Which of the following should be considered the biggest risk to the schedule when trying to implement formal scripted test cases early in the SDLC for a system with a

large GUI front end? [2]

A.

Early implementation might uncover errors in the design documentation.

B.

Test maintenance might be required due to changes in the presentation layer.

C.

The testers will be working on analysis and design early in the schedule.

D.

The developers may feel pressured not to change anything.

Defect Management

Assume you are working on a defect management process to be used by a software organization to track the current status of the defects reports for several projects.

When a defect is found for investigation a defect report is created in “Opened” state that is the unique initial state. The defect report status has also a unique finale state that is the “Closed” state.

The following state transition diagram describes the states of this defect management process:

where only the initial (“Opened”) and final (“Closed”) states are indicated while the remaining states (V, W, X, Y, Z) have yet to be named.

Which of the following assignments would you expect to best complete the defect management process?

Number of correct responses: 1

K32 credits

A.

V=Rejected , W=Corrected , X=Validated, Y=Re-Opened, Z=Assigned

B.

V=Assigned, W=Validated , X=Corrected, Y=Re-Opened, Z=Rejected

C.

V=Assigned, W=Corrected , X=Validated, Y=Re-Opened, Z=Rejected

D.

V= Corrected, W=Assigned, X=Validated, Y=Corrected, Z=Rejected

Defect Management

Which of the following information would you expect to be the most useful to perform a defect clustering analysis?

Number of correct responses: 1

K21 credit

A.

The trend in the lag time from defect reporting to resolution

B.

The defect component information

C.

The lifecycle phase in which the defect has been introduced

D.

The defect removal efficiency information

Defect Management

During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a “new” state, indicating it needs to be investigated.

Which THREE of the following information items can’t yet be present in the incident report?

Number of correct responses: 3

K32 credits (2 credits out of 3 credits correct, 1 credit point)

A.

The type of defect that caused the failure

B.

The actual and the expected result highlighting the failure

C.

The lifecycle phase in which the defect has been introduced

D.

What really caused the failure (actual cause)

E.

Steps to reproduce the failure, including screenshots, database dumps and logs where applicable

Defect Management

Consider a defect report and assume that a part of its lifecycle includes the following states:

New: Is the initial state

Working: Means that the developers are addressing the defect in order to produce a fix for the defect

Clarification: Means that the developers need more information from the tester to address the defect and produce a fix for the defect and the tester is working to provide this information to the developers

Verification: Means that a fix for the defect has been produced and the tester is running the adequate tests to verify whether the fix solves the defect

Closed: is the final state

Which of the following answers represents an invalid sequence of states that can’t lead the bug report to the “Closed” state?

Number of correct responses: 1

K21 credit

A.

New, Working, Verification, Working, Clarification, Working, Verification, Closed

B.

New, Working, Clarification, Working, Verification, Closed

C.

New, Working, Verification, Working, Clarification, Working, Closed

D.

New, Working, Verification, Closed

Which of the following statements represents the most effective contribution of the stakeholders to the completion of the failure mode analysis table?

Number of correct responses: 1

K43 credits

A.

The aircraft pilot and the customer representative should contribute to assess the detection. The chief software engineer, the system architect and the expert tester should contribute to assess the priority.

B.

The aircraft pilot and the customer representative should contribute to assess the priority. The chief software engineer, the system architect and the expert tester should contribute to assess the detection.

C.

The system architect and the chief software engineer should contribute to assess the priority. The expert tester is the only one who should contribute to assess the detection.

D.

The aircraft pilot is the only one qualified to contribute to assess the priority and thus should be assigned this task. The customer representative should contribute to assess the detection.

Improving the Testing Process

Which of the following statements about the STEP test process improvement model is true?

Number of correct responses: 1

K21 credit

A.

In the STEP model, tests validate the requirements and use cases when they are developed

B.

The STEP model stresses defect detection and demonstration of capability, whereas the defect prevention is a secondary potential goal of testing

C.

The STEP model assures that the system requirements specification and the test design specification processes don't overlap

D.

In the STEP model, testware design occurs after coding

Improving the Testing Process

Consider the following statements describing the importance of improving the test process:

I. Test process improvement is important because being focused only on the test process it can provide recommendations to improve the test process itself, but it can’t indicate or suggest improvement to areas of the development process

II. Test process improvement is important because it is much more effective than software process improvement to improve the quality of a software system

III. Test process improvement is important because several process improvement models (STEP, TPI Next, TMMi) have been developed over the years

IV. Test process improvement is important because every organization, regardless of the context, should always achieve the maximum level of maturity of testing described in the test improvement models such as TMMi

Which of the following answers is correct?

Number of correct responses: 1

K21 credit

A.

I. and IV. are true; II. and III. are false

B.

I., II., III. and IV are false

C.

I., II. and III are true; IV. is false

D.

I., II. and III. are false; IV. is true

Improving the Testing Process

Which of the following statements about the TMMi test process improvement model is true?

Number of correct responses: 1

K21 credit

A.

In TMMi all the process areas at lower levels must be 75% complete by achieving specific and generic goals in order to claim the higher level

B.

TMMi provides an approach for test process improvement such as the IDEAL (Initiating, Diagnosing, Establishing, Acting and Learning) model

C.

TMMi has a staged architecture for process improvement with seven maturity levels

D.

At TMMi level 1 testing is chaotic without a defined process, and it is often seen as the same as debugging

Test Tools and Automation

After a selection process you have selected a test management tool that is going be introduced in your organization and used by your test team in a pilot project.

You have already identified the member of your test team who will be the administrator of the tool, since he/she has a significant experience with the administration of test management tools and so he/she is able to make effective and efficient up-front decisions about "how" the tool will be used. You have also developed a training plan for the other members of your test team.

In collaboration with the administrator of the tool you have also devised standard ways of managing, storing and maintaining the tool and its assets including backup/restore procedures.

You have also analyzed standard formats supported by the tool (CSV, XLS, XML, etc.) to export, import and archive all the information managed by the tool itself (requirements, test case specifications, test plans etc.) for compliance with the most important test management tools, in order to minimize the impacts of migrating this information to a new tool that could replace the existing one in the future.

Which of the following phases in the lifecycle of the new tool has NOT been adequately considered in this description?

Number of correct responses: 1

K21 credit

A.

Acquisition

B.

Support and maintenance

C.

Evolution

D.

Retirement

Test Tools and Automation

Assume you are managing a test automation project for a mission-critical system.

Because vendor provided tools and open source solutions don't meet the needs of this project, you ask your test team to develop a custom automation framework.

Which of the following management issues associated to the development of this custom automation framework is least likely to manage?

Number of correct responses: 1

K21 credit

A.

Proper testing for the custom automation framework must be performed

B.

The custom automation framework will require an adequate documentation

C.

The changes to the custom automation framework should be communicated to all external users of this tool under the GNU license

D.

The custom automation framework will need proper maintenance

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Total 130 questions
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