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PCM AMA Professional Certified Marketer Free Practice Exam Questions (2025 Updated)

Prepare effectively for your AMA PCM Professional Certified Marketer certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 316 questions

In the hierarchy of needs water, food, rest, and shelter would be considered _____ needs.

A.

physiological

B.

safety

C.

social

D.

personal

E.

psychological

Jim's book store sold management textbooks online to university students. The store wanted to open a brick and motor store in a small town. However, a study showed that there was only small community college in the area and the number of prospective customers was likely to be low. In this scenario, the store is considering the _____ criterion.

A.

identifiability

B.

substantialness

C.

reachability

D.

profitability

E.

responsiveness

Which of the following is true of an administrative marketing channel?

A.

The parent company has complete control over the marketing channel because it owns multiple segments of the channel.

B.

The channel is held together by contractual relationships between the members of the channel.

C.

There is no common ownership, but the dominant channel member controls or holds the balance of power.

D.

Several independent members—a manufacturer, a wholesaler, and a retailer—each attempts to satisfy its own objectives and maximize its profits.

E.

None of the participants has any control over the others.

Each month, the owner of a small restaurant that sells take-out fried chicken and biscuits pays $2,500 in rent, $500 in utilities, $750 interest on a loan, insurance premium of $200, and $250 on advertising on local buses. A bucket of take-out chicken is priced at $9.50. Unit variable costs for the bucket of chicken are $5.50. How many small buckets of chicken does the restaurant need to sell to break even each month?

A.

442 buckets

B.

764 buckets

C.

1,050 buckets

D.

3,150 buckets

E.

4,200 buckets

_____ is a popular positioning method because the relationship of price to quality is among the most important considerations for consumers when they make a purchase decision.

A.

Product attributes

B.

Value

C.

Symbols

D.

Brand image

E.

Competitor differentiation

Carnival Cruise Lines increased the price of its seven-day cruise package by 20 percent recently. If demand for its cruises is negatively elastic, which of the following is the likely outcome of the increase in price?

A.

The company will see an increase in customer bookings.

B.

The company's profit will decrease though its revenue will increase.

C.

The company will see a decrease in total revenue.

D.

There will be no change in the number of cruises booked.

E.

The company's total revenue will increase.

Patisserrita is a family-owned chain of bakeries in the Northtown region. The chain sells luxury desserts and pastries that are priced at a permium. Bianca, one of the owners of the business, is considering expanding the business using a market penetration strategy. Which of the following will she do?

A.

Bianca opens a franchise in a neighboring city.

B.

Bianca introduces strategies to target her competitors' customers.

C.

Bianca creates sugar-free and gluten-free products to cater to health-conscious consumers.

D.

Bianca begins developing a line of kitchenware for pastry chefs.

E.

Bianca opens a fast-food outlet in a neighboring city.

Ricardo buys a dental care kit from Sobreno's, a retail store. The kit contains mouthwash, toothpaste, floss, tongue cleaner, and toothbrush in individual boxes with the manufacturers' labeling. The mouthwash comes in a 50-ounce bottle, the toothpaste in a 4-ounce tube, the floss in a small pack, and the tongue cleaner and toothbrush in anti-bacterial wraps. Which of the following from the scenario is a primary package?

A.

The dental care kit

B.

The floss in its box with the manufacturer's label

C.

The toothpaste in its 100g tube

D.

The anti-bacterial wrap containing the toothbrush and tongue cleaner

E.

The manufacturers' labels on each individual product

Whenever Donald calls on potential pest control customers, he emphasizes the fact that, unlike the national franchise competitors, he is a local business person and has been in business over twenty years. Donald is_____ his business relative to his competition.

A.

segmenting

B.

repositioning

C.

positioning

D.

valuing

E.

re-mapping

Jim was born after World War II in the year 1949 in the U.S. If most of his friends were born between 1957 and 1950, Jim and his friends would be considered part of _____.

A.

cohorts

B.

Generation Xers.

C.

baby boomers

D.

Generation Yers

E.

Generation Zers

Services are:

A.

physical objects sold in exchange for value.

B.

intangible customer benefits that cannot be separated from the producer.

C.

the concepts and thoughts about ideas or causes.

D.

the benefits organizations receive in exchange for selling products.

E.

the concepts and philosophies that go into creating a good.

When Lily, a travel agent, she sells an expensive vacation package, she encourages the customer to buy travel insurance, which provides reimbursement in case of trip cancellation due to illness or another emergency. Jordana is trying to reduce her customers'_____ risk.

A.

psychological

B.

financial

C.

performance

D.

social

E.

physiological

Blogs provide companies with the opportunity to

A.

transfer control to the customer.

B.

enable customers to experience services.

C.

educate and engage their customers.

D.

excite their customers.

E.

enable customers to experience the product.

The person who controls information or access, or both, to decision makers and influencers is known as the _____

A.

buyer

B.

decider

C.

gatekeeper

D.

initiator

E.

user

Mars Corp., a New York-based soft drink manufacturer, decides to expand its operations to London and Delhi. However, the company decides to sell its existing soft drinks with the same packaging and flavors in these markets. In this scenario, the company is using a _____ strategy.

A.

market penetration

B.

product development

C.

market development

D.

service development

E.

diversification

A group of firms that make and deliver a given set of goods and services is known as a _____.

A.

market segment

B.

line extension

C.

focus group

D.

supply chain

E.

marketing mix

Three teenage girls spent hours at a store trying on various outfits, looking at possible combinations, and asking each other, “How do you think this outfit looks on me?” This situation is most closely related to which of the following situational influences?

A.

Purchase tasks

B.

Social surroundings

C.

Physical surroundings

D.

Temporal effects

E.

Antecedent states

Companies are legally required to

A.

conceal consumers' addresses and phone numbers when they share information.

B.

share information only with the sales department for follow-up.

C.

disclose their privacy practices to customers on an annual basis.

D.

refer to the company's code of ethics to determine what information can be released.

E.

obtain consumer information only through secondary sources.

The planning phase of the marketing plan involves

A.

defining the mission and vision for the business.

B.

evaluating different opportunities by engaging in segmentation, targeting, and positioning.

C.

executing the marketing mix using the four Ps.

D.

taking any necessary corrective actions to correct deviations from the plan.

E.

evaluating the performance of the marketing strategy using marketing metrics.

Why do companies offer seasonal discounts to customers?

A.

To get customers to buy higher-margin products that team up nicely with the discounted product

B.

To reduce the use of coupons and rebates during of-peak seasons

C.

To encourage customers to try out new products that they would otherwise never purchase

D.

To increase the sales of a product that was initially overpriced and rejected by customers

E.

To increase the demand for a product at a time when consumers are less likely to buy or use the product

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Total 316 questions
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