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PCM AMA Professional Certified Marketer Free Practice Exam Questions (2025 Updated)

Prepare effectively for your AMA PCM Professional Certified Marketer certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 316 questions

A local Target retailer carries a variety of different items. A customer can find anything ranging from socks, DVD’s, and sports gear to groceries. This is an example of the __________ carried by Target.

A.

breadth of product mix

B.

depth of product line

C.

breadth of product line

D.

versatility of product line

E.

depth of the product mix

_____ appeal aims to satisfy consumers’ sensitive desires rather than their utilitarian needs.

A.

Emotional

B.

Ethical

C.

Informational

D.

Egoistic

E.

Logos

Which of the following is an example of impulse buying?

A.

Ryan purchased a suit for his wedding after consulting a tailor.

B.

While grocery shopping Sean picked up a pack of bubble-gum from the checkout counter.

C.

Jim conducted a thorough Internet search before buying a new car.

D.

Lily picked up a burger from a drive in restaurant on the way home.

E.

Jordan purchased a mobile phone after being convinced by a sales presentation.

Stavely Publishing is conducting a SWOT analysis of its marketing environment. In this analysis, the company will identify its strengths and weaknesses from _____.

A.

its customer base

B.

government regulations impacting its products

C.

its production department

D.

changes in the country's economic environment

E.

its competitors' marketing strategies

Moul, a diaper manufacturer, is developing a media plan that involves trying to expose its target audience to its new advertisement about ten times. Moul is trying to increase its advertisement's _____.

A.

reach

B.

repetition

C.

frequency

D.

targeting

E.

exposure

In the marketing communication process, the sender works with a creative department, either an in-house marketing department or an external agency, who receives the information and transforms it for use. Here, the creative department is the _____.

A.

encoder

B.

decoder

C.

transmitter

D.

channel

E.

receiver

When conducting a SWOT analysis, an organization will identify opportunities and threats in _____.

A.

economic changes in the market

B.

its production processes

C.

its reputation in the market

D.

its products

E.

its management team

Current size, and expected growth rate, market competitiveness, and market access are a part of the _____ criterion.

A.

substantialness

B.

profitability

C.

identifiability

D.

reachability

E.

responsiveness

_____ refers to a change in a person’s thought process or behavior that arises from experience and takes place throughout the consumer decision process.

A.

Learning

B.

Affectiveness

C.

Cognitive resonance

D.

Lifestyle

E.

Perception

A consumer goods manufacturer, Ankam, is accused of manufacturing substandard goods. The complainants claim that the products break down before the expiration of their warranty but the warranty is void because the parts that malfunction are not covered by the warranty. Ethan, an independent investigator, is looking into the matter. What should he do first?

A.

Check whether the warranty issued by Ankam clearly specifies that certain parts are not covered by the warranty.

B.

Collect information on all malfunctions and check the list of malfunctioning parts against the warranty to verify if the complaint is true.

C.

Conduct tests of Ankam's products under various conditions and identify the conditions under which they break down.

D.

Interview each of the complainants to find out about their use of Ankam's products.

E.

Advise Ankam on the measures it could adopt until the investigation is complete.

_____ involves a process of defining the 4P variables so that target customers have a clear, distinctive, desirable understanding of what the product does or represents in comparison with competing products.

A.

Value proposition

B.

Relative positioning

C.

Competitive positioning

D.

Market positioning

E.

Selective perception

In Ravonia, the telecom sector is dominated by four major service providers: Flank, Zelno, Tuhaz, and Klock. The service providers determine call rates and broadband rates using a collective strategy. They maintain uniform pricing and compete mainly on quality and service. Flank, Zelno, Tuhaz, and Klock are using a _____ strategy.

A.

deceptive reference pricing

B.

bait-and-switch

C.

horizontal price fixing

D.

manufacturer ’s suggested retail pricing

E.

price discrimination

Kate buys a new summer dress but is worried that the color may fade during the first wash. This perceived danger that Kate is experiencing is known as _____ risk.

A.

social

B.

financial

C.

physiological

D.

performance

E.

psychological

_____ represents the difference between what the customer really wants and what he or she will accept before going elsewhere.

A.

Strength of preference

B.

Threshold level

C.

Service quality gap

D.

Voice-of-customer

E.

Zone of tolerance

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Total 316 questions
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