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PCM AMA Professional Certified Marketer Free Practice Exam Questions (2025 Updated)

Prepare effectively for your AMA PCM Professional Certified Marketer certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 316 questions

Which of the following enables aligning personal goals along corporate goals?

A.

Flexible and subjective guidelines for governing transactions between employees and clients

B.

A system for punishing inappropriate behavior

C.

Rewarding employees who excel in meeting their KRAs

D.

Public recognition for employees who go out of their way to assist clients and bring new business

E.

Creating a list of best practices associated with fulfilling one's job role

Empowerment of employees helps to address the delivery gap because:

A.

employees directly involved with the customer can respond effectively at the moment the problem occurs.

B.

customers appreciate it when everyone in the delivery chain has the same level of authority.

C.

management then doesn't need to devote time and energy to resolving service delivery problems.

D.

employees spend less time resolving problems than managers would.

E.

the major decisions in running a business are taken by lower-level employees and not the senior management.

_____ risks are those risks associated with the way people will feel if the product or service does not convey the right image.

A.

Safety

B.

Performance

C.

Physiological

D.

Social

E.

Psychological

Serenity Inc. exercises reward power over a channel partner when Serenity:

A.

offers ACTFast Transporters a monetary incentive to improve transporation speed.

B.

it threatens to penalize a supplier for delayed delivery times.

C.

holds a channel partner to a contract that the partner signed.

D.

dominates a channel partner because it has specialized industry knowledge that the partner lacks.

E.

compels a channel partner to follow its directions because the channel partner values the association with Serenity.

When firms collude to set prices for products, it is referred to as _____.

A.

price discrimination

B.

price fixing

C.

predatory pricing

D.

tying arrangements

E.

exclusive dealing

In which of the following cases is a firm making a business decision based on a strength, as identified in a SWOT analysis?

A.

Celeborn Foods decided to sell a line of fast food in the Cambrian market as the company's product development team had significant experience in the market.

B.

Crichton Inc. decided against opening a business in Cambria when the country's economy suffered a depression.

C.

Aeryn Cosmetics decided to intensify its marketing efforts in the market when its closest competitor went out of business.

D.

Green Bay Inc. changed its manufacturing process after the government imposed a new tax on one of the ingredients in its product.

E.

Orangejello Inc. modified its product in the Cambrian market, to account for local tastes and preferences.

If an endorser is represented as an actual user of the marketer’s product, the endorsement can only be used as long as:

A.

the endorser is given free samples to distribute to others.

B.

the endorser does not use a rival's products.

C.

the endorser is seen with the product in public.

D.

the endorser continues to use the product.

E.

the endorser purchases the product at least once in three months.

In conducting a SWOT analysis, Blue Sun Corp. notes that its production process is much more advanced than those of competitors. This will be considered one of the company's _____ in the SWOT analysis.

A.

weaknesses

B.

opportunities

C.

strengths

D.

threats

E.

selling points

Torege, a video game developer, releases its new first-person shooter game, The Final Call. Torege prices the game at $100, while the rest of its products sell for below $40. Despite this obvious high pricing, hardcore gaming fans of Torege queue up to buy the game when it is released. Which of the following strategies does this scenario exemplify?

A.

Price skimming

B.

Penetration pricing

C.

Odd pricing

D.

Predatory pricing

E.

Vertical price fixing

_____ are pieces of information that have been collected prior to the start of the focal research project.

A.

Primary data

B.

Hypothetical data

C.

Tertiary data

D.

Focal data

E.

Secondary data

A(n) _____ designates the maximum quantity of a product that may be brought into a country during a specified time period.

A.

exchange control

B.

embargo

C.

tariff

D.

quota

E.

trade agreement

Which of the following is the function of programs and PSA's in the PR context?

A.

They support cause-related marketing efforts.

B.

They give the required financial data to investors and other outsiders.

C.

They generate news coverage of an organizations activities or products.

D.

They inform various constituencies about the activities of an organization.

E.

They highlight specific areas of expertise.

In which of the following cases is a company changing its business strategy in response to a strength identified in a SWOT analysis?

A.

When it realized that its products were inferior in quality to competitors' products, KPR Inc. instituted a revamp of its production processes.

B.

YellowBerry Inc. identified market demand for powdered energy drinks, and began producing powdered drinks to cater to this demand.

C.

When a survey revealed that customers thought its products were safe and durable, Masada Motors began stressing that aspect in its advertisements.

D.

Chocobella Inc. introduced a line of unsweetened chocolates when a competitor's unsweetened chocolate saw increasing demand.

E.

When new competitors entered its market, Widdershins Inc. had to increase its advertising and marketing efforts to maintain its market share.

_____ is a theory that states that if the exchange rates of two countries are in equilibrium, a product purchased in one will cost the same in the other, if expressed in the same currency.

A.

Subsistence theory

B.

Samuelson effect theory

C.

Purchasing power parity theory

D.

Penn effect theory

E.

Trade parity theory

_____ is/are also known as the Digital Natives, because people in this group were born into a world that already was full of electronic gadgets and digital technologies, such as the Internet and social networks.

A.

Generation X

B.

Generation Z

C.

The Baby Boomers

D.

Generation Y

E.

Millenials

_____ reflects the relationship of benefits to costs, or what customers get for what they give.

A.

Ethics

B.

Price

C.

Brand parity

D.

Value

E.

Brand equity

Organizational buying criteria refer to

A.

the restrictions placed on potential solutions to a problem in a purchase decision.

B.

the specific qualifications of a potential customer based upon past performance, reliability, and consistency regarding the purchase of an organization’s offerings.

C.

the subjective attributes of the supplier’s products and services and the capabilities of the supplier itself.

D.

the objective attributes of the supplier’s products and services and the capabilities of the supplier itself.

E.

the factors that an ultimate consumer would consider that represent both the objective attributes of a brand and the subjective ones to compare different products and brands.

Lilli visits her hair stylist to get a haircut. Lilli wants to know how she would look after the haircut. Unlike a dress, Lilli cannot try a haircut before she gets it. Lilli's inability to get a partial haircut or a preview of it illustrates the _____ of a haircut.

A.

intangibility

B.

heterogeneity

C.

perishability

D.

inseparability

E.

nonstorability

Which of the following accurately describes markdowns?

A.

Variable discounts that are based on the quantity of the products being purchased

B.

Temporary discounts offered on products and services to stimulate sales during off-peak seasons

C.

Price reductions that retailers offer on the initial selling price of the product or service

D.

Temporary promotions that aim at inducing new customers and converting them to regular customers

E.

Refunds offered to customers on the purchase of a product during a limited time period

X-Pert Bikes sells bikes for people of all ages. The company is entering the Indian market for the first time. Indian consumers are not familiar with the brand or its products. The company is planning its introductory ad campaign. Which of the following should the company aim to build first?

A.

Brand awareness

B.

Brand dilution

C.

Brand parity

D.

Brand extension

E.

Brand loyalty

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Total 316 questions
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