Salesforce Certified-Business-Analyst Practice Test Questions Answers
Exam Code: Certified-Business-Analyst
(Updated 311 Q&As with Explanation)
Exam Name: Salesforce Certified Business Analyst Exam (WI25)
Last Update: 30-Apr-2025
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Certified-Business-Analyst Overview
Salesforce Certified-Business-Analyst Exam Overview
| Overview | Description |
|---|---|
| Exam Name | Salesforce Certified Business Analyst |
| Organization | Salesforce |
| Target Audience | Individuals proficient in business analysis and familiar with Salesforce platform |
| Purpose | Validate skills in gathering requirements, defining user stories, and analyzing Salesforce data |
| Exam Format | Online, proctored, multiple-choice and drag-and-drop questions |
| Duration | 105 minutes |
| Number of Questions | 60 |
| Passing Score | 72% |
| Cost | $200 |
| Prerequisites | No formal prerequisites, but working knowledge of Salesforce recommended |
| Topics Covered | Business analysis fundamentals, Salesforce platform concepts, requirements gathering, user story development, process analysis, data analysis, reporting |
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Salesforce Certified-Business-Analyst Exam Topics Breakdown
| Domain | Weight (%) | Description |
|---|---|---|
| Requirements Gathering and Analysis | 22% | Ability to gather and analyze business requirements, identify stakeholders, and document use cases. |
| Process Analysis and Design | 16% | Expertise in mapping business processes, identifying areas for improvement, and designing optimized solutions. |
| User Story Development | 22% | Skill in writing clear and concise user stories that capture user needs and acceptance criteria. |
| Salesforce Platform Concepts | 20% | Knowledge of core Salesforce objects, fields, relationships, and functionalities. |
| Data Analysis and Reporting | 10% | Proficiency in analyzing Salesforce data, generating reports, and identifying insights. |
| Best Practices and Methodology | 10% | Understanding of Salesforce best practices for business analysis and project management. |
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