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Genesys GE0-806 Practice Test Questions Answers

Exam Code: GE0-806 (Updated 85 Q&As)
Exam Name: Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)
Last Update: 12-Jul-2025
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Questions Include:

  • Single Choice: 68 Q&A's
  • Multiple Choice: 17 Q&A's

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    All GCP8 Related Certification Exams

    GE0-806 Questions and Answers

    Question # 1

    Which of the following Web servers are supported for WFM database?

    Choose 2 answers

    A.

    MS Internet Information Server

    B.

    IBM web sphere

    C.

    JBOSS AS

    D.

    Apache Tomcat

    Question # 2

    At what point can an Agent see his own schedule through WFM web Agent?

    A.

    Once the schedule is published

    B.

    Once the configuration, policy and Calendar are configured

    C.

    Once the forecast is published and the Agent runs the Scheduler

    D.

    Once the Supervisor runs the scheduler

    Question # 3

    It is desired that multi-skilled Agents, when scheduled for an Outbound Activity, do not answer inbound calls and Emails. They will only work outbound calls, what is this feature called?

    A.

    Activity Set

    B.

    Task Sequence

    C.

    Exception Task Sequence

    D.

    Marked Time .

    Question # 4

    What does synchronization of daily schedules mean?

    A.

    All Agents in a team start a shift within specified threshold

    B.

    All Agents in a team receive lunch at the same time

    C.

    All shifts in a schedule scenario are automatically synchronized with shifts in Master schedule

    D.

    Every Agent starts a shift within a specified threshold for a specific period

    Question # 5

    Which statement is correct?

    A.

    A site in WFM always corresponds to a Switch in Genesys Administrator.

    B.

    A site is always apart of Business Unit.

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