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GE0-806 Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Genesys GE0-806 Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 85 questions

Which statement is correct?

A.

A site in WFM always corresponds to a Switch in Genesys Administrator.

B.

A site is always apart of Business Unit.

What does synchronization of daily schedules mean?

A.

All Agents in a team start a shift within specified threshold

B.

All Agents in a team receive lunch at the same time

C.

All shifts in a schedule scenario are automatically synchronized with shifts in Master schedule

D.

Every Agent starts a shift within a specified threshold for a specific period

It is desired that multi-skilled Agents, when scheduled for an Outbound Activity, do not answer inbound calls and Emails. They will only work outbound calls, what is this feature called?

A.

Activity Set

B.

Task Sequence

C.

Exception Task Sequence

D.

Marked Time .

At what point can an Agent see his own schedule through WFM web Agent?

A.

Once the schedule is published

B.

Once the configuration, policy and Calendar are configured

C.

Once the forecast is published and the Agent runs the Scheduler

D.

Once the Supervisor runs the scheduler

Which of the following Web servers are supported for WFM database?

Choose 2 answers

A.

MS Internet Information Server

B.

IBM web sphere

C.

JBOSS AS

D.

Apache Tomcat

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Total 85 questions
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