71801X Avaya Messaging Support Certified Exam Free Practice Exam Questions (2025 Updated)

With secure Mobilink, database real-time synchronization persists across all voice server nodes either localized or across multiple sites, data centers, or cloud centers.

The Secure Mobilink service on the Avaya IX™ Messaging Consolidated Server is designed to ensure database synchronization across all voice server nodes. This service is crucial for maintaining the integrity and consistency of the messaging system’s data, especially in environments where multiple voice servers are deployed. By synchronizing the databases, the Secure Mobilink service helps in providing a seamless unified messaging experience.

References: The function of the Secure Mobilink service is confirmed by multiple sources, including an exam guide related to Avaya IX™ Messaging123, and it aligns with the general purpose of Mobilink services in database synchronization.

https://downloads.avaya.com/css/P8/documents/101052209

Avaya Messaging 10.8 SP1 supports installation on several Windows Server operating systems. The supported versions are Windows Server 2012R2, Windows Server 2016, and Windows Server 2019. These operating systems provide the necessary environment for Avaya Messaging to function correctly, offering stability and support for the features required by the messaging system.

References: The supported operating systems for Avaya Messaging 10.8 SP1 installation are listed in the Avaya support documentation and related resources12.

For a high availability solution catering to 2,500 Advanced users, a dedicated Content Sync Engine (CSE) Server is required. This is to ensure that the system can handle the load and provide the necessary redundancy and performance. A dedicated server offers the resources and capabilities needed to support the advanced features and user base without compromising on system reliability and efficiency.

References: The requirement for a dedicated CSE Server for a high number of advanced users is supported by Avaya’s documentation on messaging solutions and best practices for high availability environments12.

Avaya IX™ Messaging offers a range of features designed to enhance communication and collaboration within an enterprise environment. The features include:

PBX and Cloud Integration: Avaya IX™ Messaging integrates with both PBX systems and cloud-based solutions, providing a seamless unified messaging experience across different platforms.

Fax, Speech, Transcription Services: The system supports fax services, automatic speech recognition, and transcription services, allowing users to receive faxes and transcribe voicemail messages into text, enhancing accessibility and convenience.

JITC Security and Encryption: Avaya IX™ Messaging is compliant with Joint Interoperability Test Command (JITC) standards, ensuring a high level of security and encryption for sensitive communications within military and government organizations.

In Avaya IX™ Messaging, for larger deployments that require synchronization with services like Gmail, Office 365, and MS Exchange, it is necessary to add remote Content Synchronization Engine(s) to handle the increased load. The specified limit for adding a remote content sync engine is one server for every 5,000 Advanced users. This ensures that the system can efficiently manage the synchronization processes for a large number of users without performance degradation.

The Admin tool is used to configure the parameters for Avaya IX™ Messaging to integrate with PBX systems. This tool provides a user interface for administrators to manage and set up the system settings, including integration with Private Branch Exchange (PBX) systems. It allows for the configuration of various parameters and settings that are necessary for the proper functioning and integration of Avaya IX™ Messaging within an organization’s telephony infrastructure.References:

Avaya Control Manager Overview and Specification

Avaya IX Messaging Feature Guide

Experience Platform Solution Description

Avaya Cloud Developers

Using Workspaces Experience Platform: Messaging

Avaya Documentation Main Page

In Avaya IX™ Messaging High Availability installations, TLS configurations must be applied to both the primary server and all secondary servers. This ensures that communication with the PBX(s) is secured across all servers that are part of the high availability setup. The application of TLS configurations across all these servers is crucial for maintaining the integrity and security of the messaging system.

References: The answer is based on the standard practices for securing communications in high availability installations, which typically involve applying TLS configurations to all servers within the environment to ensure consistent security measures are enforced1. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources.

Avaya IX™ Messaging is designed to handle a high volume of messages efficiently. At its maximum processing capacity, it can successfully process up to 5000 messages per minute, which includes both email and voice messages. This capability ensures that even at peak times, the system can handle a large influx of messages without any loss of data, providing reliable performance regardless of the number of users.

References: The maximum processing capacity of Avaya IX™ Messaging is documented in resources related to the system’s specifications and performance1.

Basic Unified Messaging (UM) via SMTP Forwarding has the following functions:

Voice and fax messages are deposited on the Messaging Server, and then forwarded to the Email server(A).This process allows users to receive their voice and fax messages directly in their email inbox1.

Messaging forwards received voice and fax messages to an SMTP compliant Email server©.The SMTP Forwarding feature is enabled on a system-wide basis and facilitates the forwarding of these messages from the messaging server to email addresses1.

Voicemail messages appear in the regular inbox of the User’s Email client(E).When a user receives a voice or fax message, a copy is forwarded to the specified email address, and for voice messages, the email includes an audio file attachment that can be listened to on a PC or smartphone1.

References: The functions of Basic Unified Messaging via SMTP Forwarding are described in the documentation provided by Mitel, which outlines the features installed as part of the base package in every NuPoint UM system1.

When performing a backup of the Avaya Messaging solution, it is essential to choose the following three folders:

UC\DBCom: This folder contains important configuration and communication data related to the messaging system.

UC\DB: The database folder holds critical information about users, messages, and system settings. Backing up this folder ensures that no data is lost during system recovery or migration.

UC\Prompts: The prompts folder contains voice prompts and greetings used by the messaging system. Backing up this folder ensures that the system can continue to play the correct prompts to users.

These folders collectively safeguard the functionality and integrity of the Avaya Messaging solution during backup and restore operations.

References: The information is based on Avaya’s official documentation and guidelines for backing up Avaya IX™ Messaging[1].

The Avaya IX™ Messaging Voice Server Node architecture supports a variety of components that enhance its functionality.

A: The Audio / FAX / ASR / TTS component is supported, providing audio messaging, fax services, automatic speech recognition, and text-to-speech capabilities. This allows for a robust set of features for handling voice messages and converting between different formats for accessibility and ease of use.

D: Message Networking is also supported, which enables the integration of messaging services across different servers and platforms, facilitating seamless communication within an enterprise environment.

References: The support for these components is detailed in Avaya’s official documentation and resources, which describe the capabilities and configuration of the Avaya IX™ Messaging system1[1]22.

Avaya IX™ Messaging offers a range of features designed to enhance communication and collaboration within an organization. The following three features are among those offered:

A.JITC Security and Encryption: Avaya IX™ Messaging provides JITC (Joint Interoperability Test Command) compliant security and encryption, ensuring that communications are secure and meet stringent government and military standards.

B.Fax, Speech, Transcription Services: The platform includes support for fax services, speech recognition, and transcription services, allowing users to receive faxes, have their voicemails transcribed, and interact with the system using voice commands.

D.PBX and Cloud Integration: Avaya IX™ Messaging is designed to integrate seamlessly with both on-premises PBX systems and cloud-based communication solutions, providing flexibility and scalability for different organizational needs.

References: These features are detailed in the Avaya IX™ Messaging documentation and support materials, which outline the capabilities and services provided by the platform1.

In Avaya IX™ Messaging, when sharing the UC (Unified Communication) folder to ensure proper access for all programs and users, the following user accounts require full permissions to the UC folder:

DCOM domain user with admin rights on the local machine: This user account, with administrative privileges, ensures that Avaya IX™ Messaging components can function correctly and access necessary resources.

UCIISUser: The UCIISUser account is specifically used for Avaya IX™ Messaging services and requires full permissions to the UC folder. It is essential for proper operation and communication within the system.

References: These user accounts are part of the standard configuration for Avaya IX™ Messaging installations and are documented in Avaya’s official support materials.

In Avaya IX™ Messaging High Availability, the system is designed to ensure that voice traffic logs, which are crucial for diagnosing and troubleshooting voice-related issues, are stored on the Voice Server. This allows for a dedicated and optimized environment for handling voice traffic and its associated data. On the other hand, message-related logs, which include data pertaining to messaging functions such as voicemail, email integration, and other unified messaging features, are stored on the Consolidated Server. This separation ensures that the logs are stored in the most relevant location for their purpose, facilitating easier management and access when needed for support and maintenance tasks.

References: The information is corroborated by the search results from the web, which align with the standard practices of Avaya IX™ Messaging High Availability configurations1.

Avaya Messaging supports Contact Sync and Calendar Sync with email servers that can integrate with its unified messaging system. Office 365 and Exchange 2010-2019 are known to support these features, allowing users to synchronize their contacts and calendar events with Avaya’s messaging platform. This integration ensures that users have consistent and updated information across their communication and scheduling tools.

References: The support for Contact Sync and Calendar Sync with Office 365 and Exchange 2010-2019 is documented in Avaya’s support materials and product guides.These resources provide instructions for connecting and synchronizing Avaya Messaging with these email servers, ensuring seamless integration for users123.