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Salesforce B2C-Solution-Architect Practice Test Questions Answers

Exam Code: B2C-Solution-Architect (Updated 152 Q&As with Explanation)
Exam Name: Salesforce Certified B2C Solution Architect
Last Update: 17-Jul-2025
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Questions Include:

  • Single Choice: 74 Q&A's
  • Multiple Choice: 78 Q&A's

  • B2C-Solution-Architect Overview

    Salesforce B2C-Solution-Architect Exam Overview

    Overview Details
    Exam Code B2C Solution Architect
    Certification Name B2C Solution Architect
    Target Audience IT professionals, architects, consultants with experience in B2C solutions and Salesforce Experience Cloud
    Prerequisites None officially, but basic understanding of Salesforce, business acumen, and experience with B2C solutions recommended
    Exam Format Multiple-choice questions
    Number of Questions 152
    Duration 90 minutes
    Passing Score Not publicly disclosed, but generally considered around 65% or higher
    Content Areas (Weighting percentages are approximate)

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    Salesforce B2C-Solution-Architect Exam Topics Breakdown

    Question Type Number of Questions Percentage of Exam
    Multiple Choice - Single Select 137 ~90%
    Multiple Choice - Multiple Select 15 ~10%
    Essay Questions Currently not included 0%
    Performance-Based Tasks Currently not included 0%

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    The Salesforce B2C-Solution-Architect exam is designed for individuals who create and deliver multi-cloud solutions on the Salesforce Platform. These solutions empower personalized, frictionless customer experiences that maximize business value.

    The difficulty level varies depending on your prior experience with B2C-Solution-Architect and cloud architecture. However, it's generally considered a challenging Salesforce exam requiring in-depth knowledge and practical application of the concepts.

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    To schedule your B2C-Solution-Architect exam, visit the Salesforce certification portal and select a convenient date and time.

    There are no specific prerequisites for B2C-Solution-Architect exam, but having experience in designing multi-cloud solutions on the Salesforce Platform is beneficial.

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    The B2C-Solution-Architect exam typically consists of 60 multiple-choice questions.

    Earning the B2C-Solution-Architect certification demonstrates your expertise in B2C commerce solutions and cloud architecture.

    B2C-Solution-Architect Questions and Answers

    Question # 1

    Universal Containers (UC) Is planning a campaign for its newly-launched product categories. They have already run similar campaigns in the past and want to cross-sell this new product to their existing customers. To achieve this, they are creating customer group segments using its e-commerce strategies while adhering to the current customer's compliance preferences for previous campaigns.

    Which two products should a Solution Architect include in the architecture to meet UC's needs?

    A.

    Marketing Cloud and B2C Commerce

    B.

    Marketing Cloud and Service Cloud

    C.

    Marketing Cloud and Sales Cloud

    D.

    Service Cloud and B2C Commerce

    Question # 2

    Universal Containers (UC) wants to implement the right-to-be-forgotten requirement in their Salesforce org in order to be compliant with data privacy laws. This means that UC must delete, archive, or de-identify the data subject's PII in an org within 30 days of their request.

    What should a Solution Architect recommend to implement this requirement"*

    A.

    Implement a custom solution that allows system administrators to run a job to obscure or delete the data in the request scope.

    B.

    Create a team who can manually review these requests and delete or obscure the data from all relevant systems.

    C.

    Recommend Salesforce Privacy Center to manage how the Salesforce org retains, deletes, anonymizes, and transfers customer data.

    D.

    Implement a soft delete strategy by marking the data as "archived" or "deleted" without actually deleting it.

    Question # 3

    A retail company that sell fitness products Is implementing Service Cloud, B2C Commerce, and Marketing Cloud, In order to provide their customers with personalized recommendations, they are capturing and storing certain PII and health information. In order to adhers to compliance and regulations, they need to ensure shared data is encrypted across all platforms.

    What features should a Solution Architect recommend to accomplish this?

    A.

    Use Shield platform Encryption to encrypt data in Service Cloud, Enable Encrypted Data Sanding (EDS) in Marketing Cloud, and use B2C Commerce’s crypto API.

    B.

    Platform Encryption to encrypt data in Service Cloud, Marketing Cloud, and B2C Commerce.

    C.

    Use Shield platform Encryption to encrypt data in Service Cloud and B2 Commerce. Data in Marketing Cloud is encrypted by default.

    D.

    Use Shield Platform Encryption to encrypt data in Service Cloud, enable encryption at rest in Marketing Cloud, and enable encryption at rest in B2C Commerce.

    Question # 4

    A retail company currently uses B2C Commerce, Service Cloud, and Marketing Cloud. The company plans to launch a winter sweepstakes campaign to attract new customers. The signup page is hosted on B2C Commerce and collects new customer details like name, phone number, and email. In order to enter the sweepstakes, the customer must sign up to receive marketing communications. In return, they will receive a coupon for 20% off their next purchase.

    Which option should be defined as the data source authority for the customer attributes collected from the sweepstakes page?

    A.

    Experience Cloud

    B.

    Service Cloud

    C.

    Marketing Cloud

    D.

    B2C Commerce

    Question # 5

    Northern Trail Outfitters (NTO) wants to integrate its product information management (PIM) system with B2C Commerce so shopping experiences can be relevant, personalized, and seamless across channels. They need the ability to search for product deltas in the PIM system and reflect those changes in B2C Commerce on a scheduled basis. The Solution Architect recommends using MuleSoft Accelerator for B2C Commerce for this integration.

    Which two benefits should the Solution Architect highlight about API-led connectivity while implementing the MuleSoft accelerator for B2C Commerce?

    Choose 2 answers

    A.

    It enables self-service and an increase in productivity through reusable microservices and APIs.

    B.

    It lets the business quickly integrate different systems without involving IT.

    C.

    It offers a template-driven approach for development.

    D.

    It enforces a distributed approach and allows for the creation of Experience APIs, Data APIs, and System APIs.

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