ITIL ITIL-DSV Practice Test Questions Answers
Exam Code: ITIL-DSV
(Updated 80 Q&As with Explanation)
Exam Name: ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV)
Last Update: 04-May-2025
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ITIL-DSV Overview
ITIL ITIL-DSV Exam Overview
| Category | Details |
|---|---|
| Certification Name | ITIL 4 Managing Professional – ITIL-DSV (ITIL 4 Digital & IT Strategy) |
| Target Audience | IT professionals, service managers, IT managers, and business professionals who manage digital services and strategy. |
| Purpose | Validates the knowledge and skills required to design, implement, manage, and improve digital and IT strategies in alignment with the ITIL framework. |
| Exam Duration | 90 minutes |
| Number of Questions | 40 multiple-choice questions |
| Passing Score | 70% (28 correct answers out of 40) |
| Exam Format | Multiple-choice questions |
| Exam Delivery | Online, via PeopleCert (official exam delivery partner for ITIL) |
| Exam Cost | $350 (USD) |
| Languages Available | English, and other languages depending on availability |
| Prerequisites | Successful completion of the ITIL 4 Foundation certification. |
| Key Topics Covered | 1. Digital Strategy 2. Service Strategy and Design 3. Service Management 4. Governance and Risk Management 5. Leadership and Culture |
| Preparation Resources | 1. ITIL 4 Managing Professional Study Guide 2. Official ITIL 4 Digital & IT Strategy Course 3. ITIL 4 Documentation and Whitepapers 4. Practice exams |
| Validity Period | N/A (Certification does not expire, but ITIL continues to evolve) |
| Retake Policy | If not passed, candidates must wait 14 days before retaking the exam. |
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ITIL ITIL-DSV Exam Topics Breakdown
| Domain | Weight (%) | Topics Covered |
|---|---|---|
| 1. Digital Strategy | 35% | - Understanding digital business transformation - Aligning IT and business strategy - Value and impact of digital services |
| 2. Service Strategy and Design | 30% | - Designing service strategies for digital and IT environments - Service lifecycle management - Designing for resilience and scalability |
| 3. Service Management | 20% | - Managing digital and IT services across the lifecycle - Service operations, delivery, and performance management - Continuous improvement |
| 4. Governance and Risk Management | 10% | - Implementing governance frameworks - Managing risk and compliance in digital services - Risk assessment and mitigation |
| 5. Leadership and Culture | 5% | - Leading digital transformation and organizational change - Building a culture of continuous improvement and agility - Stakeholder management and communication |
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