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Salesforce Sales-101 Practice Test Questions Answers

Exam Code: Sales-101 (Updated 125 Q&As with Explanation)
Exam Name: Salesforce Certified Sales Foundations
Last Update: 31-Oct-2025
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Questions Include:

  • Single Choice: 125 Q&A's

  • Reliable Solution To Pass Sales-101 Sales Professional Certification Test

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    Sales-101 Questions and Answers

    Question # 1

    A sales representative is working on an opportunity that has recently progressed to a more advanced stage in the deal lifecycle.

    Which action should the sales rep take to ensure accurate forecasting?

    A.

    Continue forecasting based on the previous stage until the deal closes.

    B.

    Focus on unrelated opportunities and assume the current opportunity will close.

    C.

    Update the opportunity's stage and forecast category to reflect the recent progress.

    Question # 2

    A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges.

    What are three elicitation techniques the sales rep should use?

    A.

    Processing, pace analysis, and perseverance

    B.

    Brainstorming, observation, and surveys

    C.

    Developing, testing, and implementation

    Question # 3

    A new sales representative is struggling to fill the top of their sales funnel.

    What is the potential benefit of revisiting dead opportunities?

    A.

    To gain customer feedback and improve their approach

    B.

    To determine if the customer needs have changed

    C.

    To see it new decision makers are available

    Question # 4

    How can a sales representative identify and generate new pipeline?

    A.

    Attend industry conferences.

    B.

    Provide client support.

    C.

    Conduct product demos.

    Question # 5

    What are the key elements of a successful cold call?

    A.

    Several short questions and a shared link to product descriptions on the company website

    B.

    A compelling hook that ties in a product or service and open-ended questions

    C.

    Details about the decision maker and a follow-up with them soon after the call

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