Salesforce Salesforce-Sales-Representative Practice Test Questions Answers
Exam Code: Salesforce-Sales-Representative
(Updated 124 Q&As with Explanation)
Exam Name: Salesforce Certified Sales Representative (SU24)
Last Update: 08-Dec-2024
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Salesforce-Sales-Representative Overview
Salesforce-Sales-Representative Exam Overview
| Overview | Description |
|---|---|
| Certification | Salesforce Certified Sales Professional |
| Exam Content | Assesses knowledge and skills required to leverage Salesforce effectively to drive sales success. |
| Delivery Platform | Online proctored exam |
| Prerequisites | None |
| Exam Duration | 105 minutes |
| Number of Questions | 60 Multiple Choice/Multiple Select (may include a few unscored pre-test questions) |
| Passing Score | 70% |
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Salesforce Salesforce-Sales-Representative Exam Topics Breakdown
| Exam Section | Percentage of Questions | Description |
|---|---|---|
| Salesforce Fundamentals & Functionality | 15% | Understanding core Salesforce concepts, navigation, and essential features for sales activities. |
| Customer Relationship Management (CRM) Practices | 20% | Demonstrating knowledge of CRM best practices, lead and opportunity management within Salesforce. |
| Sales Cycle & Opportunity Management | 25% | Applying Salesforce functionalities throughout the sales cycle, including opportunity creation, qualification, forecasting, and closing deals. |
| Sales Collaboration & Communication | 15% | Utilizing Salesforce for effective communication and collaboration with colleagues and customers. |
| Sales Productivity & Automation | 15% | Understanding key sales productivity metrics, leveraging automation tools (Workflows, Email Templates) to streamline processes. |
| Sales Reporting & Analytics (Optional) | 10% (may vary) | This section might cover generating basic reports and dashboards to analyze sales performance data within Salesforce (subject to change). |
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