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Salesforce CRT-271 Practice Test Questions Answers

Exam Code: CRT-271 (Updated 285 Q&As with Explanation)
 Exam Name: Certification Preparation For Community Cloud Consultants (SP25)
 Last Update: 26-Aug-2025
 Demo:  Download Demo

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Questions Include:

  • Single Choice: 218 Q&A's
  • Multiple Choice: 66 Q&A's

    • CRT-271 Overview

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    Community-Cloud-Consultant Dumps
    Salesforce Certified Community Cloud Consultant (SP25)
    Total Questions: 285
    Updated: 26-Aug-2025
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    CRT-271 Questions and Answers

    Question # 1

    The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.

    What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers

    Select one or more of the following:

    A.

    Use the Recommendations component to promote specific articles to defined groups of users (Channels)

    B.

    Placehotlink URLs to these topics in the header component

    C.

    Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user

    D.

    Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component

    E.

    Use the Featured Topics component to promote the topics related to these new articles

    Question # 2

    A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members. What is the likely cause of this issue?

    Select one or more of the following:

    A.

    Recommendations need to be created for each member

    B.

    Members need to have read access tothe recommendations object

    C.

    Page changes with the recommendations carousel need to be published

    D.

    The recommendation carousel component needs published to be enabled for the Community

    Question # 3

    Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The high-level capabilities for their partners are as follows:

    - Partner usersshould NOT be able to access accounts and cases that they do NOT have access to.

    - A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are parent of child account.

    - Partner users must be able to collaborate within the private groups they are members of.

    What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.

    A.

    Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.

    B.

    Set External User Organisation Wide Defaults to Private on the Account and Case Object.

    C.

    Configure an Owner-based Sharing Rule on the Account and Case Object.

    D.

    Develop an Apex Managed Sharing Rule on the Account and Case Object.

    Question # 4

    Universal Containers is building a Lightning Community. A few Community pages have numerous Lightning Components which are taking longer to display. Which step should be taken to improve display time performance of the pages?

    Select one or more of the following:

    A.

    Enable Progressive Rendering

    B.

    Turn on server-side Caching

    C.

    Enable On-Demand Rendering

    D.

    Turn on client-side Caching

    Question # 5

    Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amounttotals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses. Which characteristic of this Community will cause display problems when accessed from an Android mobile device?

    A.

    'API enabled' profile permission

    B.

    Mobile responsiveness

    C.

    Community URL access

    D.

    Rich text styling

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