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300-810 Cisco Implementing Cisco Collaboration Applications (CLICA) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 213 questions

A collaboration engineer is implementing toll fraud prevention on Cisco Unity Connection. The engineer wants to block calls to 9005551234 for any caller that reaches the Caller System Transfer conversation. Which configuration accomplishes this goal?

A.

9005551234 blocked the Default System Transfer Restriction

B.

9005551234 blocked the Default Outdial Restriction Table

C.

900 blocked on the default Transfer Restriction Table

D.

900 blocked on the Default Outdial Restriction Table

Which HTTP response code does Cisco UCM use to redirect a client to the identity provider for authentication?

A.

300

B.

301

C.

302

D.

304

Which SAML component describes the packaging of the SAML elements?

A.

protocols

B.

profiles

C.

assertions

D.

bindings

Refer to the exhibit.

Which statement is true?

A.

If the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.

B.

The administrator must add one node to each subcluster for high availability.

C.

IM&P nodes in each subscluster must be configured from the same OVA template.

D.

Each Cisco IM&P subcluster must have the same number of nodes.

administrator is importing users into Cisco Unity Connection from Cisco UCM. Several user accounts do not appear on the list after the Import Users process is selected Which situation causes this ..?

A.

The primary extension is not selected

B.

The extension in the telephone number field is missing

C.

The users are not members of any groups

D.

The users have multiple controlled devices.

Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified Communications credentials, but they receive a failure message. What is the cause of this issue?

A.

A proper service profile is not configured on Cisco Unified Communications Manager.

B.

The voicemail users are not configured in the Cisco Unity Connection server.

C.

The web application voicemail password is set “User Must Change at Next Sign-in”.

D.

The voicemail password is not set for all users.

An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message. Which action resolves the issue?

A.

Ensure that codec G.722 Is configured In the dial peer.

B.

Ensure that codec G.711ulaw is configured in the dial peer.

C.

Ensure that codec G.711alaw is configured In the dial peer.

D.

Ensure that codec G.729 is configured In the dial peer.

An organization has two Cisco IM and Presence clusters: one in the Americas and one in EMEAR. Both clusters connect via an intercluster peer. Each Cisco IM and Presence cluster has four nodes logically divided into two subclusters with high availability enabled with its local peers. When the Cisco IM and Presence publisher node in the Americas fails, to where are the users failed over?

A.

Cisco IM and Presence publisher in EMEAR. in the different logical group

B.

Cisco IM and Presence subscriber in the Americas, in the different logical group

C.

Cisco IM and Presence subscriber in EMEAR. in the same logical group with IM and Presence publisher

D.

Cisco IM and Presence subscriber in the Americas, in the same logical group with IM and Presence publisher

Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?

A.

Verify that the desk phone device has Allow Control of Device from CTI enabled.

B.

Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.

C.

Verify that the user’s desk phone device is listed as a controlled device in the Cisco UCM end user configuration

D.

Verify that the device line configuration has Allow Control of Device from CTI enabled.

Refer to the exhibit.

Troubleshooting an internal Jabber login issue and you see this logging snippet from the Jabber PRT file. You already checked that the Jabber client has a connection to the correct DNS server. Which DNS record is missing for service discovery of Cisco Unified Communications Manager for the login process to proceed further?

A.

A record for the Cisco Unified Communications Manager

B.

SRV record _cisco-uds._tcp.example.com

C.

A record _cuplogin._tcp.example.com

D.

SRV record _cuplogin._tcp.example.com

An engineer is configuring a Jabber client installation switch for a phone system using Cisco UCM as the registration server, with a softphone control address of 10.0.1.200. and configuration files received from 10.11.20.201 after all previous configurations are cleared. Drag and drop the snippets from the bottom of the image onto the blanks in the image to complete this configuration. Not all options are used.

An engineer must enable push notifications within Cisco UCM and the Cisco IM and Presence service cluster The engineer has already signed into the Unified Communications Manager publisher node Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration

An engineer must create a Cisco Jabber installation switch The engineer created the installation file and named it CiscoJabberSetup.msi Which CLI command installs Jabber silently on a Windows machine and deletes any existing bootstrap?

A.

Option A

B.

Option B

C.

Option C

D.

Option D

Which SAML component defines the content of data transferred from an IdP to a service provider?

A.

protocol

B.

assertion

C.

binding

D.

profiles

Refer to the exhibit.

Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error “Push notification settings cannot be configured. 400 Bad Request.” in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?

A.

Fix the network connectivity to Apple iCloud.

B.

Reboot the IM&P cluster.

C.

Change the HTTP proxy settings to remove errors in request syntax.

D.

Update Refresh Token Manually.

Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?

A.

SAML binding

B.

SAML assertion

C.

SAML profiles

D.

SAML protocol

A network engineer needs to configure high availability on the Cisco IM and presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in “Failed Over” state. Which set of steps must be taken to resolve this issue?

A.

Cisco UCM Group Configuration > High Availability > click Fallback

B.

BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services

C.

BLF Presence Group Configuration > High Availability > click Fallback

D.

Presence Redundancy Group Configuration > High Availability > click Fallback

An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unified CM take?

A.

Cisco Unified CM looks up the voicemail pilot configured to dial.

B.

Cisco Unified CM routes the configured hunt pilot to Unity Connection.

C.

Cisco Unified CM looks up the hunt pilot configured to dial.

D.

Cisco Unified CM sends an AXL query to Unity Connection.

A collaboration engineer configured high availability for Cisco IM and Presence service The engineer wants to ensure that client failovers do not disrupt other users on the secondary node What must the engineer configure to accomplish this goal?

A.

"Maximum Requests Per Child” on the SIP Proxy service

B.

"Maximum database requests to allow" on the XCP Router service

C.

"EWS Status Frequency" on the Presence Engine service

D.

"CUPC 8.5 And Higher - Re-Login Limits" on the Server Recovery Manager service

Refer to the exhibit A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall The engineer initially tests the dient by manually setting the account type and the login server domain name Everything works as expected Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error Which two items must be modified to resolve the issue? (Choose two.)

A.

DNS A record for _cisco-uds

B.

DNS SRV record for _collab-edge

C.

username portion of the login email

D.

domain portion of the login email

E.

DNS SRV record for_cisco-uds

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Total 213 questions
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