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300-810 Cisco Implementing Cisco Collaboration Applications (CLICA) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 213 questions

When Cisco United Attendant Console Advanced is integrated with Cisco UCM. which Cisco UCM Service does the Cisco TSP Instance communicate with directly?

A.

Cisco CTI Manager Service

B.

Cisco DirSync Service

C.

Cisco CallManager Service

D.

Cisco TAPS Service

Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?

A.

Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.

B.

Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center – Feature Services.

C.

Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center – Network Services.

D.

Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. On-premises users report that they cannot check voicemail and do not receive notifications of new messages in the client. In the Phone Accounts information in the Jabber client, the authentication information is not accepted. What is the cause of the issue?

A.

The firewall is blocking port 5222.

B.

LDAP is misconfigured.

C.

The user has incorrect permissions to access the voicemail.

D.

The voicemail pilot is not configured.

Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster. The engineer notices that users fallback to the node occurred. Which action resolves this issue?

A.

Reboot the primary node

B.

Wait for the primary node to establish 30 minutes of uptime

C.

Modify the Client Re-Login Limits

D.

Set the Keep-Alive (Heartbeat) interval to 15.

Collaboration engineer is enabling desk phone control for an existing group of Cisco Jabber desktop users. The users have been granted the appropriate permissions in Cisco UCM. and the devices correctly configured in Cisco UCM. Which service must the engineer now enable?

A.

Cisco CTIManager

B.

Cisco XCP Authentication Service

C.

Cisco Extended Functions

D.

Cisco XCP Connection Manager

Refer to the exhibit. An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the “busOpenprompt” wave file when il is not a holiday. How should the script be configured to accomplish this goal?

A.

Check the Business Hours only if the "Is Holiday" prompt returns a "Yes".

B.

Swap me Open and Closed branches in the script.

C.

Check the Business Hours only if the "Is Holiday" prompt returns a "No".

D.

Swap the “busOpenPrompt” with “busclosedPrompt”.

Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?

A.

The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.

B.

The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.

C.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.

D.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions.

An engineer needs to configure calendar integration between Microsoft Exchange and a Cisco IM and Presence server The engineer created the resource mailboxes and now needs to add impersonation Which command accomplishes this task using the Exchange Management Shell from Microsoft Exchange?

A.

Option A

B.

Option B

C.

Option C

D.

Option D

An administrator must Implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task?

A.

Block all numbers that start with 999*.

B.

Allow calls to international operators and conference rooms only.

C.

Permit calls only to specific domestic long-distance area codes.

D.

Allow calls to the international operator only.

What prevents toll fraud on voicemail ports?

A.

IP address trusted list on the PSTN gateway

B.

CSS

C.

Block OffNet to OffNet Transfer service parameter

D.

FAC

Which type of SRV record provides the location of Cisco Expressway-E?

A.

_collab-edge._tls.example.com

B.

_cisco-uds._tcp.example.com

C.

_cuplogin._tcp.example.com

D.

_http._tcp.example.com

Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Users report that they are prompted to accept or decline an invalid certificate when they attempt to log in to the client, r server certificates have been signed by a public CA. The engineer wants to resolve this issue by importing a CA root certificate to the client into which certificate store must the engineer import the certificate?

A.

Trusted Publishers Certification store

B.

Intermediate Certification Authorities store

C.

Trusted Root Certification Authorities store

D.

Personal Certification store

When implementing dialing behavior in Cisco Unity Connection, which feature prevents calls to long-distance or international phone numbers?

A.

restriction tables

B.

calling search spaces

C.

inbox profiles

D.

partitions

Fraudulent calls are being made from Cisco Unity Connection. Which action prevents the calls from reaching the PSTN using SCCP integration?

A.

Change the configuration of the routing rule.

B.

Change the CSS of the voicemail port.

C.

Change the Rerouting CSS on the trunk to Cisco Unity Connection.

D.

Remove values from restriction table.

The calendaring integration on the Cisco IM and Presence server has not been functioning, which results in the “in a meeting” status not working in Cisco Jabber. Which service log should the engineer use to troubleshoot this issue?

A.

Cisco XCP Connection Manager

B.

Cisco Jabber Problem Report

C.

Cisco Presence Engine

D.

Cisco SIP Proxy

Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)

A.

CISCO_UDS_DOMAIN

B.

TFTP_ADDRESS

C.

VOICEMAIL_SERVER_ADDRESS

D.

SERVICES_DOMAIN

E.

TFTP

An engineer must configure XMPP federation on a Cisco Instant Messaging and Presence Service node, but the XCP XMPP Federation Connection Manager service fails to start. Which action must the engineer take to resolve the issue?

A.

Activate XMPP federation service

B.

Enable TLS m the XMPP Federation settings.

C.

Restart the Cisco XCP Router service

D.

Restart the Cisco IM and Presence service.

An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

A.

XMPP

B.

DNS

C.

LDAP

D.

AXL/SOAP

An engineer is configuring Cisco Unity Connection to provide messaging services and needs to designate a set of phone numbers to be used for transferring calls within the organization to prevent toll fraud. Which mechanism in Cisco Unity Connection should be modified to accomplish this goal?

A.

restriction tables

B.

calling search spaces

C.

transfer rules

D.

fraud tables

A collaboration engineer is troubleshooting Cisco IM and Presence high availability. The system is version 10.x. The engineer has confirnæd that the server recovery manager service is configured using system defaults. The engineer notices that user sessions have not fallen back to the homed nodes. What is the cause this Issue?

A.

The engineer did not click the Fallback button for the redundancy group

B.

The user accounts were moved to the redundant server,

C.

The failed service Of server was offline longer than the Client Re-Login upper Lint setting.

D.

The failed service or server has not been active for at least 30 minutes.

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Total 213 questions
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