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C_C4H450_21 SAP Certified Integration Associate – SAP Sales and Service Cloud Free Practice Exam Questions (2025 Updated)

Prepare effectively for your SAP C_C4H450_21 SAP Certified Integration Associate – SAP Sales and Service Cloud certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 80 questions

How can you determine if a field in the message mapping in SAP Cloud Integration is an extension field?

A.

By the extension field view in message mapping

B.

By the mapping icon

C.

By the mapping functions

D.

By the used namespace

Prepackaged integration content is delivered for SAP Cloud Integration and SAP Process Orchestration.When do you use SAP Process Orchestration instead of SAP Cloud Integration to integrate SAP ERP with SAP Sales and Service Cloud?

A.

SAP Process Orchestration is configured to use the Java-only stack

B.

SAP Process Orchestration is already in use and can be re-used for the integration project.

C.

SAP Process Orchestration has at least release 7.10.

D.

SAP Cloud Integration cannot be installed within the time frame required for the project.

What are benefits of OData Services?Note: There are 3 correct answer to this question. NO:

A.

Object navigation

B.

Intelligent Message Mapping

C.

Batch Processing

D.

Automatic WSDL Generation

E.

Filtering Data

Which transaction code do you use to configure IDocs for immediate transfer?

A.

Simple Job Selection (SM37)

B.

Ports in IDoc Processing (WE21)

C.

Partner Profiles (WE20)

D.

Configuration of RFC Connections (SM59)

What functions does SAP Web Dispatcher perform when you use it as a reverse proxy? Note: There are 3 correct answer to this question. NO:

A.

Terminate the SSL connection when an inbound request is received

B.

Verify client certificates

C.

Terminate the VPN connection when an inbound request is received

D.

Communicate via SSL from the demilitarized zone of the customer's network

E.

Analyze inbound traffic with a built-in malware detector

Which of the following interfaces between SAP CRM and SAP Sales and Service Cloud in the prepackaged integration content is bidirectional?

A.

Service Request to Service Request

B.

Sales Quote to Sales Quote

C.

Opportunity to Opportunity

D.

Ticket to Ticket

What are the prerequisites in SAP CRM for integrating with SAP Sales and Service Cloud? Note: There are 2 correct answer to this question.

A.

SAP CRM 7.0 must have EHPO SP6 installed

B.

SAP CRM must integrate with SAP ERP 6.0 EHPO SP6.

C.

The SAP SAP Sales and Service Cloud add-on must be installed on SAP CRM

D.

The SAP CRM system must be dual stack.

What can be a reason for an HTTP 401 error in the SAP Cloud Integration message monitoring?

A.

The server certificate is not uploaded in the certificate list

B.

The external URL configured in the integration flow is incorrect

C.

The client certificate or user password credentials are missing or are incorrect

D.

The service endpoint does not exist.

Thefollowing screenshot is an IDoc error from SAP ERP.No IDoc saved in target system (SOAP HTTP)Message no. EA391 Diagnosis.The SOAP application was started in the target system. However, errors occurred in the target system, which mean that IDocs cannot be saved.The following error message was sent: [CXF][Transport][HttpException]:HTTP response '401: Unauthorized when communicating with https:/ /my.crm.ondemand.com/sap/be/srt/scs/sap/business partnererpreplicationi?Messageld- 0050563F-060D-lE Procedure Inform your system administrator.What does the error message shown in the screenshot indicate?

A.

The error indicates missing authorization when the message is received in SAP Cloud Integration.

B.

The error indicates that the SAP Cloud Integration client certificate has expired.

C.

The error indicates invalid authentication when the message is received in SAP Sales and Service Cloud.

D.

The error indicates that the SAP Sales and Service Cloud server certificate has expired.

Which of the following are SAP recommendations for successful SAP Sales and Service Cloud integration projects?Note: There are 3 correct answer to this question. NO:

A.

Identify custom fields early in the project

B.

Include functional, integration, basis, and networking experts on the project team

C.

Set the expectation that prepaclra.ged integration requires configuration

D.

Create extension fields across all systems from the BTP subaccount

E.

Align business processes after setting up prepackaged integration

What are the advantages of data filtering in SAP S/4HANA in comparison to the middleware?Note: There are 2 correct answer to this question.

A.

Only filtering by BAdl is secure and allows enforced consistency

B.

Reduced load on the middleware (eg SAP Process Orchestration or SAP Cloud Integration)

C.

Data protection, which ensures that sensitive data NOT intended for external systems never leaves SAP S/4HANA

D.

Automatic update of WSDL structure in the target system

What do you need to ensure when using the key user tools to addan extension field that will be included in the integration between SAP S/4HANA and SAP Sales and Service Cloud?

A.

The new field is added to a data source

B.

The new field is added to the service

C.

The new field is added to the OData service

D.

The new field is added to the extension scenario

How can you block prospect replication from SAP Sales and Service Cloud?

A.

Configure the respective Communication Arrangement Filter

B.

Mark the respective option during the setup of the Business Partner Communication Arrangement

C.

Implement the logic in BAdI CRMXIF_PARTNER_R_MAP

D.

Use the ALE Distribution model

Which proxy type should you select to configure an integration flow using SAP Cloud Connector?

A.

Internet

B.

Forward proxy

C.

Reverse proxy

D.

On-Premise

Which steps do you need to perform in SAP Process Orchestration when it is used for integration with SAP Sales and Service Cloud?Note: There are 2 correct Answer: to this question

A.

Define the technical and business system for SAPS/4HANA and SAP Sales and Service Cloud

B.

Set up the secure connection (SSL) in SAP S/4HANA

C.

Import the Enterprise Services Repository content

D.

Create an RFC destination to SAP Sales and Service Cloud

What settings are created when you execute the connectivity report on SAP ERP?

A.

Ports, service bindings, change pointer activation, and report variants for periodic batch jobs

B.

RFC destinations, service bindings, partner profiles, ALE distribution model, and classes

C.

Ports, RFC function modules, outbound/inbound 1Docs, and segment filters

D.

RFC destinations, partner profiles, ALE distribution model, and report variants for periodic batch jobs

What are the benefits of using SAP Cloud Connector to integrate SAP Sales and Service Cloud with on­ premise solutions?Note: There are 2 correct answer to this question.

A.

No changes to inbound firewall settings necessary

B.

No installation inside the on-premise network necessary

C.

Built-in malware detection engine

D.

Fine grained access control to multiple systems and resources

When integrating Marketing Attributes between SAP CRM and SAP Sales and Service Cloud, how is data exchanged?Note: There are 2 correct answer to this question.

A.

Marketing Attribute Definition is uni-directional

B.

Marketing Attribute Values are uni-directional

C.

Marketing Attribute Values are bi-directional

D.

Marketing Attribute Definition is bi-directional

Which report is used to automatically generate integration settings for data exchange in SAP S/4HANA?

A.

SAPLCFC COMMON

B.

CODD- CODE- LIST- MAPPING

C.

RCOD- CHECK- EZE CONNECTIVITY

D.

RCOD- CREATE- CONNECTIVITY- SIMPL

You create a new field in SAP Sales and Service Cloud, which should also be available in SAP S/4HANA When do you need to extend the business partner message in SAP S/4HANA?

A.

When the field added to SAP Sales and Service Cloud is NOT available in the web service used by SAPS/4HANA

B.

When the mapping in SAP Cloud Integration or SAP Process Orchestration needs to be updated

C.

When the WSDL is downloaded from SAP Sales and Service Cloud and uploaded into SAP S/4HANA

D.

Only when the extension field is added using the software development kit (SOK)

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Total 80 questions
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