C_WZADM_2404 SAP Certified Associate - SAP Build Work Zone - Implementation and Administration Free Practice Exam Questions (2025 Updated)

The SAP Build Work Zone mobile app passcode policy can be configured in the SAP BTP subaccount mobile service. This is the SAP Mobile Services instance that is used by the SAP Mobile Start app as an https endpoint for authentication and routing. It provides an Admin Cockpit that allows administrators to access logs and configure specific settings for the app, such as the passcode policy. The passcode policy determines the minimum length, complexity, and expiration time of the passcode that users mustcreate to access the app. By default, the passcode should have a minimum length of 8 digits/characters and it is possible to allow biometric authentication (for example, face ID, fingerprint) upon successful passcode creation. To access the SAP BTP subaccount mobile service, administrators need to have the MobileAdmin role assigned to them and construct the URL for the SAP Mobile Services Admin Cockpit. References:

Accessing SAP Mobile Services Settings

About the SAP Build Work Zone Advanced Mobile App

Extensions for SAP Build Work Zone, advanced edition are custom applications that can be developed and deployed to enhance the user experience and functionality of SAPBuild Work Zone, advanced edition. Extensions can be used to integrate data and content from various sources, such as SAP or third-party systems, into SAP Build Work Zone, advanced edition. Extensions can also be used to customize the look and feel of SAP Build Work Zone, advanced edition, such as changing the logo, color scheme, or layout. Extensions can be developed using SAP Business Application Studio or any other development tool that supports the Cloud Foundry environment12.

The scenarios that could be implemented with extensions for SAP Build Work Zone, advanced edition are:

Show a list of flights or hotels booked by the user in the corporate travel system (B): This scenario requires integrating data from an external system (the corporate travel system) into SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to fetch and display the relevant data in a card or a widget on a workpage34.

Change the system logo and color scheme (D): This scenario requires customizing the appearance of SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to modify the system settings, such as the logo, color scheme, or theme5.

Show a list of incidents reported by a user from an on-premise or cloud system (E): This scenario requires integrating data from another SAP or third-party system (the incident management system) into SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to fetch and display the relevant data in a card or a widget on a workpage34.

The scenarios that could not be implemented with extensions for SAP Build Work Zone, advanced edition are:

Ensure single-sign-on experience for all users (A): This scenario does not require developing an extension, as SAP Build Work Zone, advanced edition already supports single-sign-on (SSO) for all users. SSO can be configured by the administrator using the SAP Cloud Platform Identity Authentication service.

Create a new link to corporate policies in the user menu ©: This scenario does not require developing an extension, as SAP Build Work Zone, advanced edition already allows adding custom links to the user menu. This can be done by the administrator using the SAP Build Work Zone, advanced edition UI.

References: 1: SAP Build Work Zone, advanced edition - Developer Guide 2: SAP Build Work Zone, advanced edition - Extensions 3: SAP Build Work Zone, advanced edition - Cards and Widgets 4: SAP Build Work Zone, advanced edition - APIs 5: [SAP Build Work Zone, advanced edition - System Settings] : [SAP Build Work Zone, advanced edition - Themes] : [SAP Build Work Zone, advanced edition - Single Sign-On] : [SAP Cloud Platform Identity Authentication service] : [SAP Build Work Zone, advanced edition - User Menu] : [SAP Build Work Zone, advanced edition - Custom Links]

The Web Content Card uses the <iframe> HTML tag to embed internal and external web pages into SAP Build Work Zone workpages. The <iframe> tag defines an inline frame that can display another document within the current HTML document. The Web Content Card allows the administrator to configure the URL, title, subtitle, and height of the embedded web content. The <iframe> tag is supported by most modern browsers and provides a simple way to integrate web content into a workpage. 

SAP Build Work Zone is a service on SAP Business Technology Platform (SAP BTP) that runs on the Cloud Foundry environment. It is not available on the NEO environment, nor as a standalone on-premise solution. SAP SuccessFactors Work Zone is a product that provides HR-specific content and integration with SAP SuccessFactors HXM Suite on the SAP Build Work Zone, advanced edition solution. It is not a separate module of SAP SuccessFactors, but rather a complementary offering that enhances the user experience and productivity of HR processes. References: What you should know about SAP Build Work Zone, standard and advanced edition – formerly known as SAP Launchpad Service and SAP Work Zone | SAP Blogs, SAP Build Work Zone, advanced edition | SAP Help Portal, SAP SuccessFactors Work Zone | SAP Help Portal

Knowledge base articles can be created in the workspaces Knowledge Base feature, which is enabled by the workspace administrator. The workspace has a Knowledge Base page that displays the knowledge base articles created in the workspace and where users can create knowledge base articles. Users can select a template, insert images, links, and videos, assign a category, and set permissions and publish settings for the knowledge base articles. Users can also view, edit, tag, like, bookmark, and comment on the published knowledge base articles. References:

SAP Build Work Zone, advanced edition | SAP Help Portal, section “Knowledge Base”

SAP Build Work Zone, advanced edition - SAP Online Help, section “Creating, Publishing and Editing Knowledge Base Articles”

To perform the initial product setup for SAP Build Work Zone, standard edition, you need to do the following steps:

Set up a trial account on SAP BTP, if you don’t have one already. This will allow you to access the SAP BTP cockpit and the SAP Build Work Zone, standard edition service. You can also use a regular account with SAP BTP Free Tier service plan for SAP Build Process Automation1.

Run the booster on SAP BTP to automatically create a subscription and a service instance for SAP Build Work Zone, standard edition. The booster will also configure the necessary roles and authorizations for you to access the service. You can find the booster in the SAP BTP cockpit under Boosters SAP Build Work Zone, standard edition21.

Optionally, you can also complete the configurator steps to customize your SAP Build Work Zone, standard edition site, such as adding a logo, a theme, and a site name. You can access the configurator from the SAP BTP cockpit under Services Instances and Subscriptions SAP Build Work Zone, standard edition Configurator3.

You don’t need to install a business content package as part of the initial product setup. This is an optional step that you can do later if you want to use predefined content for SAP Build Work Zone, standard edition, such as templates, cards, and widgets4. References:

SAP Build Work Zone, standard edition - SAP Online Help

Configure SAP Build Work Zone, Standard Edition | SAP

SAP Build Work Zone, advanced edition - SAP Online Help

Questions about SAP Build Work Zone, standard edition

 In My Inbox, you can access content from the following components:

Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, see Using My Inbox.

Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, see Configure My Inbox App.

Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, see Exploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone. References:

Using My Inbox

Configure My Inbox App

Exploring the Information Architecture

Users can share feed updates including photos, comments and other status updates in the Workspace and Profile sections of SAP Build Work Zone, advanced edition. The Workspace section allows users to create and join workspaces that are dedicated to specific projects, teams, or topics. Users can post updates, share files, and collaborate with other members in the workspace feed. The Profile section displays activities and updates that directly affect the user on their profile wall. For example, the user will see all status updates and content posted by them or directly addressed to them (@mentions). The user can also see updates on changes to their profile information. The Tools section is where users can access various tools and applications that are integrated with SAP Build Work Zone, such as SAP Build Process Automation, SAP Build Application Studio, and SAP Analytics Cloud. The My Workspace section is where users can access their personal dashboard, tasks, notifications, and bookmarks. Neither of these sections allow users to share feed updates. References:

Workspace

Profile

Tools

My Workspace

 In My Inbox, you can access content from the following components:

Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, see Using My Inbox.

Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, see Configure My Inbox App.

Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, see Exploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone. References:

Using My Inbox

Configure My Inbox App

Exploring the Information Architecture

The SAP Activate Explore phase is the phase where the project team validates the fit of the standard SAP solution to the customer’s business requirements and identifies any gaps or deltas that need to be addressed1. The key deliverables of this phase are2:

Fit-to-Standard Analysis: This is a series of workshops where the project team demonstrates the predefined scenarios and processes in the SAP solution using the customer’s starter system and sample data. The customer validates the fit of the standard solution to their business needs and identifies any gaps or deltas that require additional configuration, customization, or extension3.

Data Load Preparation: This is the process of preparing the data migration objects and templates, defining the data migration strategy and approach, and performing data quality checks and cleansing. The project team also executes the initial data load to the quality system and validates the results4.

The other options are not part of the SAP Activate Explore phase, but rather of the following phases:

Integration setup: This is part of the SAP Activate Realize phase, where the project team configures and tests the integration scenarios between the SAP solution and other systems, such as legacy systems, third-party applications, or cloud services5.

Cloud System Provisioning: This is part of the SAP Activate Prepare phase, where the project team requests and receives the access to the SAP cloud systems, such as the starter system, the quality system, and the production system6.

References: 1: SAP Activate Elements and Phases | SAP Blogs 2: SAP Activate – Explore Phase: Use Fit-to-Standard to confirm business process fit and identify gaps in your SAP S/4HANA Cloud Implementation | SAP Blogs 3: Fit-to-Standard Analysis | SAP Help Portal 4: Data Load Preparation | SAP Help Portal 5: Integration Setup | SAP Help Portal 6: Cloud System Provisioning | SAP Help Portal

An administrative area is a designated space for subject matter experts to manage content and interact within their lines of business. Company administrators assign area administrators to administrative areas. Area administrators have a subset of company administrator capabilities to perform area-related tasks. The company area is created by default and it is the top level of the internal structure of the site. Information on the company level is visible to all users in the company. There can only be one company level. If you want to add multiple subsidiaries or business areas, you can create different administrative areas for them. References:

Administrative Areas

Area & Workspace Configuration

The HR content package is a collection of content items such as UI integration cards, guided experience, or workspace templates that are bundled together in a ZIP file and can be easily uploaded and installed to your subaccount1. The HR content package provides the following functionalities:

Workspace templates: These are pre-built workspaces that you can use to create your own workspaces for various HR scenarios, such as onboarding, offboarding, performance management, and so on. You can customize the workspace templates to suit your needs and preferences1.

Guided experience: These are workflow-based cards that help you perform specific tasks through a multistep process possibly spanning multiple systems. For example, you can use the Onboarding Guided Experience to provide a personalized journey for your new hires from the time they receive an offer letter to their first 90 days at your company. You can also use the Return to Workplace Guided Experience to plan a safe return to the workplace for your company employees2.

UI Integration Cards: These are cards that display data from various sources and allow you to interact with them. For example, you can use the Employee Profile Card to view and edit the personal and professional details of an employee. You can also use the Employee Feedback Card to give and receive feedback from your peers and managers1.

The HR content package does not include chatbots or content templates as part of its functionalities. References:

Guided Experiences | SAP Help Portal

SAP Help Portal

This is a REST API based on the System for Cross-domain Identity Management (SCIM 2.0) specification that allows you to assign roles to users directly inside SAP Build Work Zone1.

Admin UI of the SAP BTP subaccount cockpit: This is a graphical user interface that allows you to assign role collections to users on the SAP BTP subaccount level234.

Attribute mapping for the connected Identity Provider: This is a configuration option that allows you to automatically create shadow users and map role collections based on the Groups assertion attribute from the connected Identity Provider1.

References: 2: https://help.sap.com/docs/build-process-automation/sap-build-process-automation/assign-sap-build-work-zone-roles-to-users  1: https://learning.sap.com/learning-journey/implement-and-administer-sap-build-work-zone/explaining-the-provisioning-of-users-and-roles-in-sap-build-work-zone_f81cff40-ea59-49fc-8c9e-65f68b63a812  3: https://developers.sap.com/tutorials/spa-configure-workzone.html  4: https://help.sap.com/docs/btp/sap-business-technology-platform/assign-users-to-role-collections

The correct sequence of tasks for running the onboarding procedure for SAP Build Work Zone is as follows:

Set up Identity Provider: This step involves configuring the user management and authentication system for SAP Build Work Zone. The recommended approach is to use SAP Cloud Identity Services - Identity Authentication as the identity provider, but other options are also possible. This step requires creating a service instance of Identity Authentication in the SAP BTP subaccount and setting up the trust configuration between the subaccount and the identity provider12.

Run Booster for SAP Build Work Zone: This step involves using the SAP BTP booster feature to automate some of the setup steps for SAP Build Work Zone. The booster will create a subscription to SAP Build Work Zone, advanced edition, assign the required roles to the subaccount administrator, and enable the SAP Cloud Platform Launchpad service34.

Provision Identity Provisioning service: This step involves connecting the subaccount to the Identity Provisioning service and assigning the optional roles for theme editing. The Identity Provisioning service is used to synchronize users and groups between the identity provider and SAP Build Work Zone. This step requires creating a service instance of Identity Provisioning in the SAP BTP subaccount and configuring the destination and transformation rules .

Execute Work Zone Configurator: This step involves completing the steps of the SAP Build Work Zone configurator wizard. The configurator will guide the user through the final steps of the onboarding process, such as setting up the site name, logo, URL, and default language, as well as importing the initial content and users .

References:

Prerequisites

Setting Up User Management and Authentication

Run the Booster

SAP BTP Onboarding Series – Step-by-Step guide to activate your SAP Build Work Zone, advanced edition

[Post Booster Configuration]

[Creating User Lists]

[Run the Configurator]

[Onboarding to SAP Build Work Zone, advanced edition – Setup and Configuration]

The advanced edition of SAP Build Work Zone (formerly known as SAP Work Zone) extends the standard edition (formerly known as SAP Launchpad Service) by providing additional features and capabilities that are not available in the standard edition. Some of the aspects that are specific to the advanced edition are:

Blending of business data and unstructured content: The advanced edition allows users to create and consume different types of content, such as blogs, multimedia, surveys, polls, wiki pages, events, knowledge base articles, tasks, and feeds, and integrate them with business datafrom SAP and third-party applications. This enables users to have a holistic and engaging work experience that combines structured and unstructured information across different formats and channels1.

Empowering end users to create content: The advanced edition empowers business users with powerful page building and content authoring tools that enable them to create and publish content without requiring coding skills or IT support. Users can create dynamic, modern, and personalized user experiences using templates, widgets, and drag-and-drop features. Users can also collaborate and share content with their teams and colleagues using workspaces, feeds, and comments12.

The aspects that are not specific to the advanced edition are:

Integrating SAP and third-party business content: Both the standard and the advanced edition allow users to access information and processes from SAP and third-party business applications using UI integration cards, which are reusable components that display application content in a unified and consistent way. Users can also use destinations to connect to external services or applications using a simple name34.

Unifying access to SAP business applications: Both the standard and the advanced edition provide a simple, modern, and consistent user interface that provides a unified entry point to SAP business applications, such as SAP S/4HANA, SAP SuccessFactors, SAP Ariba, and SAP Analytics Cloud. Users can access the applications using role-based navigation and convenient single or no-password access via Single Sign-On (SSO)34.

Shadow users are users that are created in the SAP BTP subaccount to map the users from the connected identity provider. Shadow users are required for users to access SAP Build Work Zone. The following methods can be used to create shadow users:

Automatic creation upon login via connected identity provider: This is the recommended and default method for creating shadow users. When a user logs in to SAP Build Work Zone for the first time using an identity provider such as SAP Cloud Identity Services, a shadow user is automatically created and assigned to the role collections that are mapped to the groups attribute in the identity provider1.

Admin UI on the SAP BTP subaccount cockpit: This is a manual method for creating shadow users. An administrator can use the SAP BTP subaccount cockpit to create and manage shadow users and assign them to role collections2.

Authorization & Trust Management Service API: This is a programmatic method for creating shadow users. An administrator can use the Authorization & Trust Management Service API to create, read, update, and delete shadow users and assign them to role collections3.

The following methods cannot be used to create shadow users:

Import from SAP SuccessFactors Employee Central: This method can be used to import users from SAP SuccessFactors Employee Central to SAP Cloud Identity Services, but not to create shadow users in the SAP BTP subaccount.

CSV file upload in the SAP BTP subaccount cockpit: This method can be used to upload users and assign them to role collections in the SAP BTP subaccount, but not to create shadow users. Shadow users are created only when the users log in via the connected identity provider. References:

1: Explaining the Authentication Flow of SAP Build Work Zone

2: Assign SAP Build Work Zone Roles to Users

3: Authorization & Trust Management Service API

: Importing Users from SAP SuccessFactors Employee Central

: Uploading Users and Assigning Them to Role Collections

Content Federation is a feature that allows SAP Build Work Zone to integrate content from remote content providers, such as SAP S/4HANA and SAP Business Suite. A remote content provider is a solution that exposes content that can be integrated in SAP Build Work Zone, such as apps, groups, catalogs, and roles. The integration of the exposed content is done at the role level. All content items related to these roles are also integrated and are visible in the runtime. For example, if an administrator of an SAP S/4HANA system exposes a business role with its assigned catalogs, groups, and applications, then SAP Build Work Zone can import this role and its related content and display it in a site. The end users who have access to this site can then launch the federated apps and groups from the site. References:

3: Federation of Remote Content Providers

[7]: Adding Apps to Your Site